Hiring Interview Strategies
Design Process and Project Components
This course trains HR interviewers to interview potential employees effectively. HR interviewers will have to take this course in conjunction with the technical training they are currently getting.
Type: soft skill micro learning courses | Audience: HR interviewers | Course length: 4 minutes each (8 courses in total).
Tools: Articulate Rise 360, Canva, Camtasia, Twine, Articulate Storyline 360
Deliverables: design document, storyboard, e-learning modules, ‘Illegal Interview Questions” video, video storyboard & script
Roles: I was the sole designer and developer of this course.
Design Process
PROBLEMS: Company X needs to hire 200 new members for their technical team this year. However, they are not happy with the quality and quantity of new hires from last year. HR interviewers will have to take an effective interview course in conjunction with the technical training they are currently getting. However, those HR professionals are busy.
INITIAL ASSESSMENT:
The source document contains hiring interview tips with applicable examples. Therefore, the content can easily be turned into few scenarios for the learners to practice the interviewing skills.
With additional contents including scenarios and knowledge check, the seat time for the entire course is estimated to be around 30-40 minutes. The length of the seat time can potentially cause cognitive overload and unfocussed attention. Fortunately, the topics easily lend themselves to micro learning. This approach is also beneficial to increase material retention because participants digest small information each day, practice them, and get the principles reiterated throughout the course.
SOLUTION:
The course will be divided into several micro e-learning modules to increase retention. Participants are expected to do the course daily for a maximum of 5 minutes each until the course is completed.
The first module provides motivation by giving the reason why it’s important to complete the whole series and also provides summary of the course topics. Important points will be practiced in the subsequent modules and then reiterated in the last module.
Scenarios will be employed for all the micro learning modules.
Project Overarching Scenario
Participants learn effective hiring interview skills through helping a fictional HR professional hire front-end developers
Course Development
After designing the branching scenario in Twine and writing the storyboard, I developed this e-learning course in Articulate Rise 360. The course includes a Camtasia video, Storyline insert and job aids to support instructions.
Course features:
Consists of 8 micro learning modules: The Importance of Knowing Strategies for Hiring Interview | Announcing the Opening | Scheduling Interviews | Start the Interview Strong | Tips for a Successful Hiring Interview | Illegal Interview Questions | End the Interview Strong | Successful Hiring Interview from Start to Finish
Five branching scenarios, designed using Twine, for skill practice.
Self-assessment survey with scores, developed in Storyline (number variable)
Illegal Interview Question Camtasia video
Interview Questions Job Aids
A variety of interactions: accordion, tab, flip cards, labeled graphics, and Storyline-based interactions.
Below are samples of the micro-learning modules. Click on the image to view.